The Big Malaysian Food and Cultural Family Fun Fair

Supperclubs & Popups | Asian | Malaysian | Singaporean | Eat and Meet

Rating: 7.0

hosted by Wild Serai

Event Photo

Come and join us and other Malaysian friends and foodies for an enjoyable afternoon of mouth watering food, entertaining games and colourful costumes.

There will be a variety of stalls with mouth watering delicacies for sale including Charcoal grilled Satay, Nasi Lemak, Yong Tau Foo and Chee Chong Fun, Rojak, Popiah, Nyonya Kuih, Ais Kacang, Beef Soto, Curry Puffs, Laksa, Mee Goreng and more! 

There will a variety of traditional games for kids such as congkak and batu seremban and batik printing. Prizes for best dressed traditional costume! Also design and make your own batu seremban beforehand to be entered into our batu seremban competition!

Please book in advance to help us track numbers. Adult entry £2 per ticket (redeemable against a door gift) and Kids enter FREE.

 

 

Have a query about this event? Contact Wild Serai

Schedule

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Reviews

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Not organised well

Rating: 5

cosmic78 attended in October 2017, reviewed on 17 October 2017

Pros:-
Glad that there was such an event where us Malaysians can mingle and meet up.

Cons:-
Food portions very small
Overpriced
No proper queuing system
Even with ticket sales, there was not enough food! (Don't get that!)
No proper seating
No hot drinks
No door gift as mentioned

Sadly more cons than pros!

Wild Serai responded on 20 October 2017:

Dear Guest,

Thank you for taking time to give us feedback.
We have discussed your concerns with the other organisers and vendors involved. We appreciate that there were a number of logistical issues that could have been handled better and we do apologise on behalf of the community team for any inconvenience caused. This was a community event organised by a small group of volunteers and the majority of the food vendors were small family run stalls rather than professional commercial operations. Although the portions may have been small in some cases the price was capped at £5 per portion to cover cost of food ingredients, prep time and transportation and set up. This was a non-commercial event not aimed at large profit margins. Although we took ticket sales in advanced and warned people that there would not be tickets available for sale at the door we had 100 additional adults turn up without a booking. In hindsight we should have probably turned these people away but some had travelled some distance. We provided seating for over 150 people on both benches and tables outside and tables and chairs in the back room. Door gifts were provided and I am sorry you did not receive yours. If you email me on wildserai@gmail.com I will ask the organising committee to post one to you.

Once again we apologise for shortcomings and if we do help organise any other community events like this in the future we will work with the committee to learn important lessons on how to improve things and make it a better experience for everyone.

Had a great time!

Rating: 9

fleur24 attended in October 2017, reviewed on 16 October 2017

Food was very good and I had a great time, but I echo the other reviewers, in that the portions were small and it was overpriced.
There were also issues with the organising and wait times etc. The satay was delicious, but such a loong wait. The cook needed a bigger barbeque.
I am sure lessons will be learnt and the next time, the fair will be even better.
All in all I enjoyed it and would like to see it being held more regularly, maybe even every month?

Wild Serai responded on 20 October 2017:

Dear Guest,

Thank you for taking time to give us feedback.
We have discussed your concerns with the other organisers and vendors involved. We appreciate that there were a number of logistical issues that could have been handled better and we do apologise on behalf of the community team for any inconvenience caused. This was a community event organised by a small group of volunteers and the majority of the food vendors were small family run stalls rather than professional commercial operations. Although the portions may have been small in some cases the price was capped at £5 per portion to cover cost of food ingredients, prep time and transportation and set up. This was a non-commercial event not aimed at large profit margins. Although we took ticket sales in advanced and warned people that there would not be tickets available for sale at the door we had 100 additional adults turn up without a booking. In hindsight we should have probably turned these people away but some had travelled some distance.

In terms of the switch in satay stations, we had 1 helper cancel at the last minute and so only had 1 person doing the satay station with 50% capacity. They were not able to cook the satay and manage orders and sales at the same time, hence the decision to move the sales bit in. We do appreciate that this must have been very frustrating for you all though and we are sorry for the breakdown in communication.

Once again we apologise for shortcomings and if we do help organise any other community events like this in the future we will work with the committee to learn important lessons on how to improve things and make it a better experience for everyone.

To be improved !

Rating: 6

wang attended in October 2017, reviewed on 16 October 2017

Food is good but too pricey for the amount they served. The nasi lemak stalk screwed up the orders (receiving orders when the rice is not ready and people were just coming to collect their orders while the rest of us were queueing up). Travelled an hour drive from London but left within an hour because I have 2 young kids (one toddler and one baby) and the place was not even baby friendly. Not much space for stroller or for us to sit down , let alone breastfeed or change the baby.
from the programme sheet I thought since there are children activities / story telling, the organised would take into consideration facilities that the children need.

On a side note, the food was really good. But in future I would just order food to be delivered by Aunty Mary and eat it at home. Way more comfortable.

Wild Serai responded on 20 October 2017:

Dear Guest,

Thank you for taking time to give us feedback.
We have discussed your concerns with the other organisers and vendors involved. We appreciate that there were a number of logistical issues that could have been handled better and we do apologise on behalf of the community team for any inconvenience caused. This was a community event organised by a small group of volunteers and the majority of the food vendors were small family run stalls rather than professional commercial operations. Although the portions may have been small in some cases the price was capped at £5 per portion to cover cost of food ingredients, prep time and transportation and set up. This was a non-commercial event not aimed at large profit margins. Although we took ticket sales in advanced and warned people that there would not be tickets available for sale at the door we had 100 additional adults turn up without a booking. In hindsight we should have probably turned these people away but some had travelled some distance.

We do note that facilities at the venue could have been more child and baby friendly with baby changing facilities etc We were limited by venue availability but in the future will take this into account with logistics planning.

Once again we apologise for shortcomings and if we do help organise any other community events like this in the future we will work with the committee to learn important lessons on how to improve things and make it a better experience for everyone.

Daylight robery

Rating: 10

Namalu rajesh attended in October 2017, reviewed on 16 October 2017

£120 for batik kebaya? Chee sin... trying to make a quick buck, don't have to tiok your local country man/woman....

Wild Serai responded on 20 October 2017:

Dear Guest,

Thank you for taking time to give us feedback.
We have discussed your concerns with the other organisers and vendors involved. We appreciate that there were a number of logistical issues that could have been handled better and we do apologise on behalf of the community team for any inconvenience caused. This was a community event organised by a small group of volunteers and the majority of the vendors were small family run stalls rather than professional commercial operations.

Price points are determined by the vendors, not organisers. The vendors took into account quality of material, workmanship and cost of acquiring these items when pricing the nynoya kebaya tops. They are an artform that takes a considerable amount of time, effort and expertise to stitch by hand and this would have been reflected in the price.


Once again we apologise for shortcomings and if we do help organise any other community events like this in the future we will work with the committee to learn important lessons on how to improve things and make it a better experience for everyone.

Absolutely disapointing

Rating: 1

Albert Tan attended in October 2017, reviewed on 16 October 2017

To begin with the whole idea was a good one. My kids and I were so looking forward to this event. I'll start with the Cons followed by the Pros

Cons:
The people selling nonya kueh are utterly rude. They try too hard to hard sell their kuehs which were a total day light robbery. The way they talk to us was just disgusting. I hope the organizer would never invite them again. Portion of their kueh was do little and they charged us between £1 - £1.50 each. Tsk tsk tsk.... shame on you....

Nasi lemak lady had the cheek to not serve anyone, even though the event had just begun not long ago.... why? Because she had taken so much orders in advance. Way to go.... duh! Shame on you...

Event organiser stopped everyone ( especially those in a long que ) telling us that there's satay sold outside the hall. Since the que was so long we decided to leave the que and go for satay instead.... whilst waiting patiently ..... the chef cooking the satay tells everyone that satay is sold in the halls. Thanks a lot for nothing. Now we have to get back in line. When we got to served we were told that each person can only buy 4 miserable sticks of satay. Seriously guys? There's 7 of us from Southampton.

Very limited sitting spaces and some idiots who aren't eating have been taking up space looking at the sky.

Now the Pros.......NONE!

Wild Serai responded on 20 October 2017:

Dear Guest,

Thank you for taking time to give us feedback.
We have discussed your concerns with the other organisers and vendors involved. We appreciate that there were a number of logistical issues that could have been handled better and we do apologise on behalf of the community team for any inconvenience caused. This was a community event organised by a small group of volunteers and the majority of the food vendors were small family run stalls rather than professional commercial operations. Although the portions may have been small in some cases the price was capped at £5 per portion to cover cost of food ingredients, prep time and transportation and set up. This was a non-commercial event not aimed at large profit margins. Although we took ticket sales in advanced and warned people that there would not be tickets available for sale at the door we had 100 additional adults turn up without a booking. In hindsight we should have probably turned these people away but some had travelled some distance. We provided seating for over 150 people on both benches and tables outside and tables and chairs in the back room.

In terms of the switch in satay stations, we had 1 helper cancel at the last minute and so only had 1 person doing the satay station with 50% capacity. They were not able to cook the satay and manage orders and sales at the same time, hence the decision to move the sales bit in. We do appreciate that this must have been very frustrating for you all though and we are sorry for the breakdown in communication.

Once again we apologise for shortcomings and if we do help organise any other community events like this in the future we will work with the committee to learn important lessons on how to improve things and make it a better experience for everyone.

Review

Rating: 5

RT attended in October 2017, reviewed on 15 October 2017

After waiting ages for the hot food (only one person serving!) we were disappointed that the dish was cold and small. Satay ran out so quickly, we didn't get a chance to try it. Brought a small piece of brownie which was gone after a one bite (not really worth it for a £1).
There wasn't any hot drinks and carton drinks were over priced.
Would have been a lovely event if it was organised better.

Wild Serai responded on 20 October 2017:

Dear Guest,

Thank you for taking time to give us feedback.
We have discussed your concerns with the other organisers and vendors involved. We appreciate that there were a number of logistical issues that could have been handled better and we do apologise on behalf of the community team for any inconvenience caused. This was a community event organised by a small group of volunteers and the majority of the food vendors were small family run stalls rather than professional commercial operations. Although the portions may have been small in some cases the price was capped at £5 per portion to cover cost of food ingredients, prep time and transportation and set up. This was a non-commercial event not aimed at large profit margins. Although we took ticket sales in advanced and warned people that there would not be tickets available for sale at the door we had 100 additional adults turn up without a booking. In hindsight we should have probably turned these people away but some had travelled some distance.

In terms of satay station, we were still selling satay at 5pm so am sorry you don't seemed to have been able to try any.

Once again we apologise for shortcomings and if we do help organise any other community events like this in the future we will work with the committee to learn important lessons on how to improve things and make it a better experience for everyone.

Malaysian cultural event

Rating: 5

Katelyn_mum@hotmail.com attended in October 2017, reviewed on 15 October 2017

We are from Bournemouth and was so excited about this event.
Surprisingly small but I guess thats what it gets. Yong tau foo, curry laksa,
and roti jala was good. Portion size is small for a fiver. I overheard one of
the lady serving the curry laksa and another lady was offering to help but she just told her to take money only. The kuih is way too expensive for a slice. Nasi lemak sambal was just a spoon which is not enough for that rice. The queue of satay is horrendous long and slow and not enough. Goreng pisang sold out fast but manage to try it and it was awful. You can cheat foreign people but not Malaysian. Hopefully next time would be more organized. Great effort to all that participate.

Wild Serai responded on 20 October 2017:

Dear Guest,

Thank you for taking time to give us feedback.
We have discussed your concerns with the other organisers and vendors involved. We appreciate that there were a number of logistical issues that could have been handled better and we do apologise on behalf of the community team for any inconvenience caused. This was a community event organised by a small group of volunteers and the majority of the food vendors were small family run stalls rather than professional commercial operations. Although the portions may have been small in some cases the price was capped at £5 per portion to cover cost of food ingredients, prep time and transportation and set up. This was a non-commercial event not aimed at large profit margins. Although we took ticket sales in advanced and warned people that there would not be tickets available for sale at the door we had 100 additional adults turn up without a booking.

As I am sure you realise, kuih making in a labour intensive process with 1 kuih lapis taking up to 2 hours to steam individual layers. The prices of the kuih are reflective of ingredients costs and preparation time, not at an unfairly high profit margin.

We are surprised you didn't enjoy the goreng pisang - we had some ourselves and thought it was delicious. In the future if you have a problem with an item please do approach the stall vendor direct and they would be more than happy to exchange the item or give you a refund.

Once again we apologise for shortcomings and if we do help organise any other community events like this in the future we will work with the committee to learn important lessons on how to improve things and make it a better experience for everyone.

So-so

Rating: 5

Skhaira attended in October 2017, reviewed on 15 October 2017

We got there about 11.30 after an 1.5 hour drive. Decided to get food first. Queue was long for most stalls. Most food items were £5 but portion sizes were too small. The kueh lapis was £1 each but very small too. Food was good but perhaps organisers and stall holders need to reconsider pricing. No hot drinks either. My daughter did the batik painting and enjoyed it. Glad that there was seating outside the food.

Wild Serai responded on 20 October 2017:

Dear Guest,

Thank you for taking time to give us feedback.
We have discussed your concerns with the other organisers and vendors involved. We appreciate that there were a number of logistical issues that could have been handled better and we do apologise on behalf of the community team for any inconvenience caused. This was a community event organised by a small group of volunteers and the majority of the food vendors were small family run stalls rather than professional commercial operations. Although the portions may have been small in some cases the price was capped at £5 per portion to cover cost of food ingredients, prep time and transportation and set up. This was a non-commercial event not aimed at large profit margins. Although we took ticket sales in advanced and warned people that there would not be tickets available for sale at the door we had 100 additional adults turn up without a booking.

As I am sure you realise, kuih making in a labour intensive process with 1 kuih lapis taking up to 2 hours to steam individual layers. The prices of the kuih are reflective of ingredients costs and preparation time, not at an unfairly high profit margin.

Once again we apologise for shortcomings and if we do help organise any other community events like this in the future we will work with the committee to learn important lessons on how to improve things and make it a better experience for everyone.

So-so

Rating: 5

Skhaira attended in October 2017, reviewed on 15 October 2017

We got there about 11.30 after an 1.5 hour drive. Decided to get food first. Queue was long for most stalls. Most food items were £5 but portion sizes were too small. The kueh lapis was £1 each but very small too. Food was good but perhaps organisers and stall holders need to reconsider pricing. No hot drinks either. My daughter did the batik painting and enjoyed it. Glad that there was seating outside the food.

Wild Serai responded on 20 October 2017:

Dear Guest,

Thank you for taking time to give us feedback.
We have discussed your concerns with the other organisers and vendors involved. We appreciate that there were a number of logistical issues that could have been handled better and we do apologise on behalf of the community team for any inconvenience caused. This was a community event organised by a small group of volunteers and the majority of the food vendors were small family run stalls rather than professional commercial operations. Although the portions may have been small in some cases the price was capped at £5 per portion to cover cost of food ingredients, prep time and transportation and set up. This was a non-commercial event not aimed at large profit margins. Although we took ticket sales in advanced and warned people that there would not be tickets available for sale at the door we had 100 additional adults turn up without a booking.

As I am sure you realise, kuih making in a labour intensive process with 1 kuih lapis taking up to 2 hours to steam individual layers. The prices of the kuih are reflective of ingredients costs and preparation time, not at an unfairly high profit margin.

We are surprised you didn't enjoy the goreng pisang - we had some ourselves and thought it was delicious. In the future if you have a problem with an item please do approach the stall vendor direct and they would be more than happy to exchange the item or give you a refund.

Once again we apologise for shortcomings and if we do help organise any other community events like this in the future we will work with the committee to learn important lessons on how to improve things and make it a better experience for everyone.

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